publications management


summer 2005

12 june-4 august
online <syllabase>

ryan moeller, ph.d.


image of course text: _project management_
image of course text: _postmortems_

course texts

The required texts for this course are (depicted on the left):

Berkun, Scott. (2005). The Art of Project Management. O'Reilly Media. ISBN: 0-596-00786-8.

Grossman, Austin (Ed.). (2003). Postmortems from Game Developer. CMP Books. ISBN: 1-57820-214-0.

I will also be assigning additional readings in class as needed. These will be made available to you in electronic format from our syllabase course site. In order to read electronic documents, you will need Adobe Acrobat Reader, available free here.

course bibliography

distributed work

Baron, N. S. (2005). Instant messaging and the future of language. Communications of the ACM 48(7), 29-31.

Blair, C. A., Thompson, L. F., and Wuensch, K. L. (2005). Electronic helping behavior: The virtual presence of others makes a difference. Basic and Applied Social Psychology 27(2), 171-178.

Connaughton, S. L. and Daly, J. A. (2005). Leadership in the new millennium: Communicating beyond temporal, spatial, and geographical boundaries. Communication Yearbook 29, 187-213.

Cumaranantunge, C. (2001). Breakdowns and innovations: E-mail-mediated Communication in a Web-based Distance Education Course (Doctoral dissertation, Kansas State University, 2002). Dissertation Abstracts International, 2326-2493.

Harrison, A., Wheeler, P., & Whitehead, C. (2004). The distributed workplace: Sustainable work environments. New York: Spon.

Kraut, R., Fussell, S., Brennan, S, & Siegel, J. (2002). Understanding effects of proximity on collaboration: Implications for technologies to support remote collaborative work. In P. Hinds & S. Kiesler (Eds.), Distributed Work. (pp. 137-162). Cambridge, MA: MIT Press.

Nardi, B. (1995). Studying context: A comparison of activity theory, situated action models, and distributed cognition. In B. Nardi (Ed.), Context and consciousness: Activity theory and human-computer interaction. (pp. 35-52). Cambridge, MA: MIT.

Nardi, B. & Whittaker, S. (2002). The place of face-to-face communication in distributed work. In P. Hinds & S. Kiesler (Eds.), Distributed Work. (pp. 83-110). Cambridge, MA: MIT Press.

Olson, G. & Olson, J. (2000). Distance matters. Human-Computer Interaction, 15¸ 139-178.

Olson, J., Teasley, S., Covi, L., & Olson, G. (2002). The (currently) unique advantages of collocated work. In P. Hinds & S. Kiesler (Eds.), Distributed Work. (pp. 114-135). Cambridge, MA: MIT Press.

Yates, J., Orlikowski, W., & Woerner, S. (2003). Virtual Organizing: Using threads to coordinate distributed work. An MIT Sloan School of Management Working Paper. Retrieved 14 March 2006 from

game studies

Della Rocca, J. (2005). Friction costs. The Escapist, 40(1). Retrieved 15 June 2006 from <>.

McAllister, K. S. (2004). Game Work: Language, Power, and Computer Game Culture. Tuscaloosa, AL: University of Alabama Press.

McDaniel, R., Fiore, S., Greenwood-Ericksen, A., Scielzo, S., and Cannon-Bowers, Janis. (2006). Video games as learning tools for project management. iDMAa conference. Retrieved 23 June 2006 from <[McDaniel%20et%20al].pdf>.

Pavlina, S. (2000, April 11). Conducting a project postmortem. Retrieved 21 June 2006 from <>.

Scacchi, W. (2004). Free and open source development practices in the game community. Software, IEEE 21(1), 59-66.

Smeds, R. (1998). Organizational Learning and Innovation through Tailored Simulation Games: Two Process Re-engineering Case Studies. Knowledge and Process Management 4(1), 22-23.

Spector, W. (2005). Gaming at the margins, part 4: Break out of the best/worst trap. The Escapist, 40(1). Retrieved 15 June 2006 from <>.

organizational culture

Buchanan, D. and Badham, R. (1999). Politics and Organizational change: The lived experience. Human Relations 52(5), 609-629.

Conklin, E. J., and Weil, W. (1998). Wicked problems: naming the pain in organizations. Retrieved 3 July 2006 from <>.

Drew, S. and Coulson-Thomas, C. (1997). Transformation through teamwork: the path to the new organization? Team Performance Management 3(3), 162-178.

Fischer, G., Giaccardi, E., Eden, H., Sugimoto, M., and Ye, Y. (2005). Beyond binary choices: Integrating individual and social creativity. International Journal of Human-Computer Studies 63(4-5), 482-512.

Kestner, P. B. and Ray, L. (2002). The Conflict Resolution Training Program. Jossey-Bass.

Kirkman, B. L. and Shapiro, D. L. (1997). The impact of cultural values on employee resistance to teams: Toward a model of globalized self-managing work team effectiveness. Academy of Management Review, 22(3), 730-757.

Kreth, M. (2005). "Help wanted: communication strategists": the inclusion of heresthetic in professional communication training. Professional Communication Conference, IPCC 2005. Proceedings. International.

Mallinger, M. and Rizescu, I. (2001). Personality traits and workplace culture. Graziadio Business Report, George L. Graziadio School of Business & Management: Pepperdine University. Retrieved 21 June 2006 from <>.

McIntyre, M. G. (2005). Secrets to Winning at Office Politics: How to Achieve Your Goals and Increase Your Influence at Work. St. Martin Griffin's.

Moore, P. and Kreth, M. (2005). From Wordsmith to Communication Strategist: Heresthetic and Political Maneuvering in Technical Communication. Technical Communication 52(3), 302-322.

Morales-López, E., Prego Vásquez, G., and Domínguez-Seco, L. (2005). Interviews between employees and customers during a company restructuring process. Discourse & Society 16(2), 225-268.

Partington, D. (1996). The project management of organizational change. International Journal of Project Managemen 14(1), 13-21.

Phillips, B. A. (2001). The Mediation Field Guide: Transcending Litigation and Resolving Conflicts in Your Business or Organization. Jossey-Bass.

Pinel, E. C. and Paulin, N. (2005). Stigma consciousness at work" Basic and Applied Social Psychology 27(4), 345-352.

Ramnath, R., and Landsbergen, D. (2005). IT-enabled sense-and-respond strategies in complex public organizations. Communications of the ACM 48(5), 58-64.

Rush-Hovde, M. (2002). Negotiating Organizational Constraints: Tactics for Technical Communicators. TechnoStyle 18(1), 61-94.

Serven, L. B. (2002). The End of Office Politics as Usual: A Complete Strategy for Creating a More Productive and Profitable Organization. American Management Association.

product development/management

Cooper, R. G. (2001). Winning at New Products Accelerating the Process from Idea to Launch. 3rd Ed. Cambridge, MA: Perseus Publishing.

Disney Imagineers. (1998). Walt Disney Imagineering: A Behind the Dreams Look at Making the Magic Real. Glendale, CA: Disney Editions.

Hess, D. J. (2005, Autumn). Technology- and product-oriented movements: Approximating social movement studies and science and technology studies. Science, Technology & Human Values 30(4), 515-535.

Le Vie, D. (2003). Developing a project life cycle for technical publications. STC's 50th Annual Conference Proceedings. Retrieved 30 June 2006 from <>.

project management

Adams, J. R. (1997). The Principles of Project Management. Sylva, NC: PMI Publications Division.

Allen, D. and Kern, T. (2001). Enterprise resource planning implementation: Stories of power, politics, and resistance. IFIP Working Group 8.2 Conference on Realigning Research and Practice in Information Systems Development: The Social and Organizational Perspective, Boise, ID.

Augustine, S. (2005). Managing agile projects. Prentice Hall.

Augustine, S., Payne, B., Sencindiver, F., and Woodcock, S. (2005). Agile project management: Steering from the edges. Communications of the ACM 48(12), 85-89.

Beise, C. M. (2004). IT project management and virtual teams. Proceedings of the 2004 SIGMIS conference on Computer personnel research: Careers, culture, and ethics in a networked environment, 129-133.

Borque, R. (2005). Anatomy of a Software Development Role: Project Manager. Retrieved 5 July 2006 from <>.

Bose, R. (2002). Customer relationship management: key components for IT success. Industrial Management and Data Systems, 102(2), 89-97.

Bruce, A. and K. Langdon. (2000). Project Management. New York: DK Publishing, Inc.

Bureau of Business Practice. (2002). The value of checklists. Leadership for the Front Lines (422), 2-3.

Clough, Richard H., Sears, Glen A., & Sears, S. Keoki. (2000). Construction Project Management. New York, NY: John Wiley and Sons.

Collins, J. and Porras, J. I. (2002). Built to Last, Successful Habits of Visionary Companies. New York: Harper Collins Publishers.

Cornell Project Management Methodology. Guidebook. (2005). Cornell University. Retrieved 3 July 2006 from <>.

Damrau, J. (2006, June). Managing a virtual team. Intercom. Retrieved 30 June 2006 from <>.

Delen, D., Dalal, N. P., and Benjamin, P. C. (2005, April). Integrated modeling: the key to holistic understanding of the enterprise. Communications of the ACM, 48(4), 107-112.

DeMarco, T., and Lister, T. (1999). Making change possible. In the 2nd ed. of their Peopleware-Productive Projects and Teams (pp. 194-201). Dorset House.

Dolado, J., Riquelme, J. and Tuya, J. (2003). ARGO: Improvement of processes for decision-making in software engineering project management. Jornada de Seguimiento de Proyectos en Tecnologias Informaticas. Retrieved 30 June 2006 from <>

Drakeley, C. A. (2003). Estimating online projects. Intercom. Retrieved 11 June 2006 from <>.

Earley, J. M. (2000). Managing modular documentation using a database. 2000 STC Conference Proceedings. Retrieved 30 June 2006 from <>.

Evans, M. (2001). Process, Methodology, Life Cycle, Oh My! Retrieved 5 July 2006 from <>.

Finley, M. (2002). Time management for leaders. Student Organization and Development Center, University of Michigan. Retrieved 30 June 2006 from <>.

Fleischmann, K. R. and Wallace, W. A. (2005, May). A covenant with transparency: opening the black box of models. Communications of the ACM 48(5), 93-97.

Frame, J. D. (2002). The New Project Management: Tools for an Age of Rapid Change, Complexity, and Other Business Realities. San Francisco: Jossey-Bass.

Gould, M. and Freeman, R. (2004). The Art of Project Management: A Competency Model For Project Managers. A white paper for BU Corporate Education Center (BUCEC). Retrieved 24 July 2006 from <>.

Heerkens G. R. (2006). The Business Savvy Project Manager, Indispensable Knowledge and Skills for Success. New York: McGraw Hill.

Hendrickson, C. (2003). Project Management for Construction: Fundamental Concepts for Owners, Engineers, Architects and Builders. Retrieved 7 July 2006 from Carnegie Mellon Department of Civil and Environmental Engineering at <>.

Hirschhorn, L. (2001, Sept.). Manage polarities before they manage you. Research-Technology Management 44(5), 12.

Huettner, B. (2006, June). Documentation project management resources. Intercom. Retrieved 30 June 2006 from <>.

Iacovou, C. L., and Dexter, A. S. (2005, April). Surviving IT project cancellations. Communications of the ACM 48(4), 83-86.

Irish, D. E. (2001). Putting the horse before the cart: preparing your staff for project management software. Proceedings of the 29th annual ACM SIGUCCS conference on User services, 59-62.

Johnson, S. B. (1997, October). Three approaches to big technology: Operations research, systems engineering, and project management. Technology and Culture, 38(4), 891-919.

Jurison, J. (1999, September). Software project management: The manager's view. Communications fo the Association for Information Systems, 2(17), 57 pages.

Katzy, B., Evaristo, R., and Zigurs, I. (2000). Knowledge management in virtual projects: A research agenda. Proceedings of the 33rd Hawaii International Conference on System Sciences.

Kemp, S. (2004). Project Management Demystified, A Self Teaching Guide. New York: McGraw Hill.

Kerzner, H. (2003) Project Management: A Systems Approach to Planning, Scheduling, and Controlling. Hoboken, NJ: John Wiley and Sons.

Li, D., and Shearer, R. (2005). Project Management for Online Course Development. Distance Learning 2, 19-23.

Love, P., Fong, P., and Irani, Z. (2005). Management of Knowledge in Project Environments. Butterworth-Heinemann.

Maylor, H. (2001). Beyond the Gantt chart: Project management moving on. European Management Journal, 19(1), 92-100.

McGee, L. (2000, February/March). Communication channels used by technical writers throughout the documentation process. IEEE Transactions on Professional Communication,35-50.

McMahon, P. E. (2000). Virtual Project Management: Software Solutions for Today and the Future. CRC Press.

Meyer, J. (2006). Bringing Practicality and Theory Together. The Case of Importing Current Practical Examples to Support the Theory of Teaching Project Management. Journal of American Academy of Business 5, 276-279.

Moran, T. P., Cozzi, A., and Farrell, S. P. (2005). Unified activity management: Supporting people in e-business. Communications of the ACM 48(12), 67-70.

Musa, J. (2005, September). Software reliability engineering: Making solid progress. Software Quality Professional, 7(4), 5-16.

Nardi, B. A. (2005). Objects of desire: Power and passion in collaborative activity. Mind, Culture, and Activity 12(1), 37-51.

Nerur, S., Mahapatra, R., and Mangalaraj, G. (2005, May). Challenges of migrating to agile methodologies. Communications of the ACM 48(5), 72-78.

O’Neill, J. (2001). Project management: maximize the effectiveness of existing resources. Health Management Technology, 6, 32.

Packendorff, J. (1995). Inquiring into the temporary organization: New directions for project management research. Scandinavian Journal of Management 11(4), 319-333.

Pan, G., and Flynn, D. (2002). Gaining knowledge from postmortem analyses to eliminate electronic commerce project abandonment. ECIS 2002: The 10th European Conference on Information Systems, Gdansk, Poland, 2002. ECIS Papers. Retrieved 3 July 2006 from <>.

Pfeiffer, W. S., and Keller, C. H. (2000). Proposal Writing: The Art of Friendly and Winning Persuasion. Upper Saddle River, NJ: Prentice Hall.

Ramanathan, J. (2005, May). Fractal architecture for the adaptive complex enterprise. Communications of the ACM 48(5), 51-57.

Reif, H. L. and Mitri, M. (2005). How university professors teach project management for information systems. Communications of the ACM 48(8), 134-136.

Rosenau, M. D. and Githens, G. D. (2005). Successful Project Management: A Step-by-Step Approach with Practical Examples. Wiley, John, and Sons, Inc.

Schamaltz, D. (2003). The Blind Man and the Elephant: Mastering Project Work. San Francisco: Berrett-Hoehler Publishers, Inc.

Scriven, M. (2000, June). The logic and methodology of checklists. Retrieved 13 June 2006 from <>.

Shenhar, A. J. (1998, February). From theory to practice: Toward a typology of project-management styles. IEEE Transactions on Engineering Management, 55(1), 33-48.

Shumate, K. and Snyder, T. (1994). Software project reporting: management, measurement, and process improvement. Proceedings of the conference on TRI-Ada '94, 41-45.

Sliger, M. (2005, September). A project manager's survival guide to going agile. Vendor White Paper by Rally Software. Retrieved 30 June 2006 from <>.

Sosa, M. E., Eppinger, S. D., Pich, M., McKendrick, D. G., and Stout, S. K. (2002, February). Factors that influence technical communication in distributed product development: An empirical study in the telecommunications industry. IEEE Transactions on Engineering Management, 49(1), 45-58.

Ullman, D. G. (n.d.). How robust decision-making improves project management. Retrieved 30 June 2006 from <>.

Whitchurch, C. (2002). What do managers do? Perspectives: Policy & Practice in Higher Education 6, 91-92.

Wideman, Max. (1998). Negotiating for project benefit. Max's Project Management Wisdom. Retrieved 23 June 2006 from <>. The original version of this paper was presented at the Project Management Institute's 28th Annual Seminar & Symposium, Chicago, Illinois, September 29, 1997.

Yeung, K. (2003). Open source software project management. In ZDNET's White Paper Directory. Retrieved 11 June 2006 from <>. (PDF also available on the author's website, at <>).

Yourdon, E. (2004). What is a Death March Project and Why Do They Happen? Retrieved 5 July 2006 from <>.

Zand, D. E. (1996). The Leadership Triad: Knowledge, Trust, and Power. Oxford University.


Fitchett, P., and Halslam, J. (2002) Writing Engineering Specifications. 2nd Ed. Portland, OR: Taylor and Francis.

McRobb, M. (2001). Quality and Reliability #20: Specification Writing and Management. New York: Marcel Dekker.

Rosen, H. J. and Regener, J. (1999). Construction Specification Writing. New York, NY: John Wiley and Sons.

Wiegers, K. E. (2006). More about Software Requirements. Microsoft Press.